Privacy Policy

Introduction

Cylixo (“Cylixo,” “we,” “us,” or “our”) is a data consulting company based in Virginia, United States. We help small and mid-sized businesses with data integration, data analytics, dashboards and reporting, data governance, and data platform modernization.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us through our forms, or otherwise interact with us online. By using our website, you acknowledge the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you complete a contact or consultation form on our website, such as:

• Full name
• Business email address
• Company name
• Service of interest
• The content of your project message

When you visit our website, we may also collect basic technical information automatically, such as your IP address, browser type and version, device type, referring website, and the pages you visit and the time spent on them.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: replying to your messages and requests for a consultation or proposal.
• Providing and improving services: understanding your needs, delivering our consulting services, and improving our website and offerings.
• Project communication: contacting you about ongoing or proposed projects, scheduling, and related business matters.
• Security and spam prevention: protecting our website, detecting fraudulent or automated submissions, and maintaining the integrity of our systems.
• Legal compliance: complying with applicable laws, regulations, and legal requests.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate properly and to understand how visitors use it.

• Essential cookies: required for core website functions such as page navigation, security, and form submission.
• Google reCAPTCHA: used on our forms to distinguish people from automated bots. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Its use is subject to Google’s Privacy Policy and Terms of Service.
• Analytics tools: we may use analytics services to measure website traffic and usage patterns in aggregate. Where used, these tools may set their own cookies.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website work.

How We Share Your Information

We do not sell your personal information. We share personal information only in the following limited circumstances:

• Service providers: trusted vendors that help us operate our business, such as website hosting, form processing, email, and security providers. These providers may only use your information to perform services on our behalf.
• Legal requirements: when we believe disclosure is required by law, regulation, legal process, or a governmental request, or is necessary to protect our rights, property, or safety, or that of others.
• Business transfers: in connection with a merger, acquisition, or sale of all or part of our business, in which case your information may be transferred as part of that transaction.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, including responding to your inquiry, maintaining business records, and meeting legal, accounting, or reporting requirements. When information is no longer needed, we delete it or keep it in a form that no longer identifies you.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your state of residence and applicable law, including the Virginia Consumer Data Protection Act, you may have the right to:

• Access: confirm whether we process your personal data and access that data.
• Correction: correct inaccuracies in your personal data.
• Deletion: request that we delete personal data you provided to us or that we obtained about you.
• Portability: obtain a copy of your personal data in a portable and, where technically feasible, readily usable format.
• Opt-out: opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To submit a request, email us at info@cylixo.com with the subject line “Privacy Request.” We may need to verify your identity before responding. We will respond within 45 days, which may be extended by an additional 45 days when reasonably necessary, in which case we will let you know.

If we decline to take action on your request, you may appeal our decision by replying to our response. We will respond to your appeal within 60 days. If your appeal is denied, you may contact the Virginia Attorney General. We will not discriminate against you for exercising any of these rights.

Children’s Privacy

Our website and services are intended for businesses and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@cylixo.com
• Phone: +1 (703) 861-4818